Partial outage: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 09, 2026 - 17:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21871ms (baseline: 21871ms)
- Current error rate: 28.48% (baseline: 28.48%)
- Request count (5min): 495
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 28.5% (threshold: 15%)

Posted Apr 09, 2026 - 17:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34354ms (baseline: 34354ms)
- Current error rate: 17.33% (baseline: 17.33%)
- Request count (5min): 427
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.3% (threshold: 15%)

Posted Apr 09, 2026 - 17:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22748ms (baseline: 22748ms)
- Current error rate: 31.97% (baseline: 31.97%)
- Request count (5min): 319
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 32.0% (threshold: 15%)

Posted Apr 09, 2026 - 17:05 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 48048ms (baseline: 48048ms)
- Current error rate: 35.70% (baseline: 35.70%)
- Request count (5min): 465
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 35.7% (threshold: 15%)

Posted Apr 09, 2026 - 17:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34368ms (baseline: 34368ms)
- Current error rate: 22.06% (baseline: 22.06%)
- Request count (5min): 340
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 22.1% (threshold: 15%)

Posted Apr 09, 2026 - 16:55 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 17589ms (baseline: 17589ms)
- Current error rate: 17.12% (baseline: 17.12%)
- Request count (5min): 222
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.1% (threshold: 15%)

Posted Apr 09, 2026 - 16:50 UTC

This incident affected: Reader (s.jina.ai).