Service outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Sep 02, 2026 - 18:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 439ms (baseline: 439ms)
- Current error rate: 50.40% (baseline: 50.40%)
- Request count (5min): 1004
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)

Posted Sep 02, 2026 - 18:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 487ms (baseline: 487ms)
- Current error rate: 47.55% (baseline: 47.55%)
- Request count (5min): 1365
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)

Posted Sep 02, 2026 - 17:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 606ms (baseline: 606ms)
- Current error rate: 48.71% (baseline: 48.71%)
- Request count (5min): 1359
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.7% (threshold: 40%)

Posted Sep 02, 2026 - 17:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 640ms (baseline: 640ms)
- Current error rate: 50.44% (baseline: 50.44%)
- Request count (5min): 1253
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)

Posted Sep 02, 2026 - 17:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 622ms (baseline: 622ms)
- Current error rate: 49.07% (baseline: 49.07%)
- Request count (5min): 752
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)

Posted Sep 02, 2026 - 17:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1170ms (baseline: 1170ms)
- Current error rate: 45.98% (baseline: 45.98%)
- Request count (5min): 933
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.0% (threshold: 40%)

Posted Sep 02, 2026 - 17:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 458ms (baseline: 458ms)
- Current error rate: 50.85% (baseline: 50.85%)
- Request count (5min): 1707
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.8% (threshold: 40%)

Posted Sep 02, 2026 - 17:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 687ms (baseline: 687ms)
- Current error rate: 50.92% (baseline: 50.92%)
- Request count (5min): 2180
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)

Posted Sep 02, 2026 - 17:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 420ms (baseline: 420ms)
- Current error rate: 49.11% (baseline: 49.11%)
- Request count (5min): 1466
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)

Posted Sep 02, 2026 - 17:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 564ms (baseline: 564ms)
- Current error rate: 52.10% (baseline: 52.10%)
- Request count (5min): 1858
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)

Posted Sep 02, 2026 - 17:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 534ms (baseline: 534ms)
- Current error rate: 50.57% (baseline: 50.57%)
- Request count (5min): 2110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.6% (threshold: 40%)

Posted Sep 02, 2026 - 17:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1089ms (baseline: 1089ms)
- Current error rate: 46.72% (baseline: 46.72%)
- Request count (5min): 1419
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)

Posted Sep 02, 2026 - 17:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 424ms (baseline: 424ms)
- Current error rate: 51.73% (baseline: 51.73%)
- Request count (5min): 1357
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)

Posted Sep 02, 2026 - 17:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 539ms (baseline: 539ms)
- Current error rate: 47.86% (baseline: 47.86%)
- Request count (5min): 1609
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)

Posted Sep 02, 2026 - 16:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 419ms (baseline: 419ms)
- Current error rate: 51.24% (baseline: 51.24%)
- Request count (5min): 1255
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.2% (threshold: 40%)

Posted Sep 02, 2026 - 16:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 812ms (baseline: 812ms)
- Current error rate: 50.63% (baseline: 50.63%)
- Request count (5min): 1675
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.6% (threshold: 40%)

Posted Sep 02, 2026 - 16:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 442ms (baseline: 442ms)
- Current error rate: 49.05% (baseline: 49.05%)
- Request count (5min): 1731
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.0% (threshold: 40%)

Posted Sep 02, 2026 - 16:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1597ms (baseline: 1597ms)
- Current error rate: 49.78% (baseline: 49.78%)
- Request count (5min): 3240
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.8% (threshold: 40%)

Posted Sep 02, 2026 - 16:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 407ms (baseline: 407ms)
- Current error rate: 51.70% (baseline: 51.70%)
- Request count (5min): 2472
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)

Posted Sep 02, 2026 - 16:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 600ms (baseline: 600ms)
- Current error rate: 49.79% (baseline: 49.79%)
- Request count (5min): 2097
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.8% (threshold: 40%)

Posted Sep 02, 2026 - 16:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 523ms (baseline: 523ms)
- Current error rate: 50.05% (baseline: 50.05%)
- Request count (5min): 2082
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Sep 02, 2026 - 16:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 514ms (baseline: 514ms)
- Current error rate: 47.31% (baseline: 47.31%)
- Request count (5min): 2122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.3% (threshold: 40%)

Posted Sep 02, 2026 - 16:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 659ms (baseline: 659ms)
- Current error rate: 49.36% (baseline: 49.36%)
- Request count (5min): 1710
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.4% (threshold: 40%)

Posted Sep 02, 2026 - 16:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1586ms (baseline: 1586ms)
- Current error rate: 44.89% (baseline: 44.89%)
- Request count (5min): 1586
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.9% (threshold: 40%)

Posted Sep 02, 2026 - 16:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 587ms (baseline: 587ms)
- Current error rate: 50.25% (baseline: 50.25%)
- Request count (5min): 2189
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.3% (threshold: 40%)

Posted Sep 02, 2026 - 16:00 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 467ms (baseline: 467ms)
- Current error rate: 50.86% (baseline: 50.86%)
- Request count (5min): 1677
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)

Posted Sep 02, 2026 - 15:55 UTC

This incident affected: Embedding Models (jina-clip-v2).