Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 05, 2026 - 18:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 48467ms (baseline: 48467ms)
- Current error rate: 9.79% (baseline: 9.79%)
- Request count (5min): 327
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.79% (SLO: 2.00%)

Posted Jul 05, 2026 - 18:00 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80796ms (baseline: 80796ms)
- Current error rate: 13.39% (baseline: 13.39%)
- Request count (5min): 635
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.39% (SLO: 2.00%)

Posted Jul 05, 2026 - 17:55 UTC

This incident affected: Embedding Models (jina-embeddings-v4).