Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Jan 30, 2026 - 22:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 107122ms (baseline: 107122ms)
- Current error rate: 1.30% (baseline: 1.30%)
- Request count (5min): 386
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=107122ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:55 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 121419ms (baseline: 121419ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 354
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=121419ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:50 UTC

This incident affected: Embedding Models (jina-embeddings-v4).