Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 01, 2026 - 13:01 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6460ms (baseline: 6460ms)
- Current error rate: 50.89% (baseline: 50.89%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)

Posted Jul 01, 2026 - 12:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 11581ms (baseline: 11581ms)
- Current error rate: 52.43% (baseline: 52.43%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.4% (threshold: 40%)

Posted Jul 01, 2026 - 12:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).