Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 13:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2554ms (baseline: 2554ms)
- Current error rate: 48.00% (baseline: 48.00%)
- Request count (5min): 125
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.0% (threshold: 40%)

Posted Jul 25, 2026 - 13:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 575ms (baseline: 575ms)
- Current error rate: 44.26% (baseline: 44.26%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.3% (threshold: 40%)

Posted Jul 25, 2026 - 13:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1033ms (baseline: 1033ms)
- Current error rate: 48.57% (baseline: 48.57%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)

Posted Jul 25, 2026 - 12:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2984ms (baseline: 2984ms)
- Current error rate: 53.52% (baseline: 53.52%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.5% (threshold: 40%)

Posted Jul 25, 2026 - 12:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2715ms (baseline: 2715ms)
- Current error rate: 61.11% (baseline: 61.11%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.1% (threshold: 40%)

Posted Jul 25, 2026 - 12:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 429ms (baseline: 429ms)
- Current error rate: 50.82% (baseline: 50.82%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.8% (threshold: 40%)

Posted Jul 25, 2026 - 12:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2978ms (baseline: 2978ms)
- Current error rate: 51.72% (baseline: 51.72%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)

Posted Jul 25, 2026 - 12:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 573ms (baseline: 573ms)
- Current error rate: 54.90% (baseline: 54.90%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.9% (threshold: 40%)

Posted Jul 25, 2026 - 12:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).