Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 13:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7992ms (baseline: 7992ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 29, 2026 - 13:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 961ms (baseline: 961ms)
- Current error rate: 51.79% (baseline: 51.79%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.8% (threshold: 40%)

Posted Jul 29, 2026 - 13:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 575ms (baseline: 575ms)
- Current error rate: 44.53% (baseline: 44.53%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.5% (threshold: 40%)

Posted Jul 29, 2026 - 13:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).