Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 07:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 403ms (baseline: 403ms)
- Current error rate: 61.94% (baseline: 61.94%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.9% (threshold: 40%)

Posted Jul 26, 2026 - 07:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 393ms (baseline: 393ms)
- Current error rate: 51.26% (baseline: 51.26%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.3% (threshold: 40%)

Posted Jul 26, 2026 - 07:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 405ms (baseline: 405ms)
- Current error rate: 50.78% (baseline: 50.78%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.8% (threshold: 40%)

Posted Jul 26, 2026 - 07:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).