Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 16:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 515ms (baseline: 515ms)
- Current error rate: 45.53% (baseline: 45.53%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.5% (threshold: 40%)

Posted Jul 26, 2026 - 16:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 630ms (baseline: 630ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 26, 2026 - 16:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 477ms (baseline: 477ms)
- Current error rate: 57.01% (baseline: 57.01%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.0% (threshold: 40%)

Posted Jul 26, 2026 - 16:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 826ms (baseline: 826ms)
- Current error rate: 43.75% (baseline: 43.75%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.8% (threshold: 40%)

Posted Jul 26, 2026 - 16:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 623ms (baseline: 623ms)
- Current error rate: 47.58% (baseline: 47.58%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.6% (threshold: 40%)

Posted Jul 26, 2026 - 16:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 518ms (baseline: 518ms)
- Current error rate: 53.09% (baseline: 53.09%)
- Request count (5min): 162
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.1% (threshold: 40%)

Posted Jul 26, 2026 - 16:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).