Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 09, 2026 - 16:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34630ms (baseline: 34630ms)
- Current error rate: 9.35% (baseline: 9.35%)
- Request count (5min): 214
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.35% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 55508ms (baseline: 55508ms)
- Current error rate: 9.57% (baseline: 9.57%)
- Request count (5min): 230
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.57% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 35415ms (baseline: 35415ms)
- Current error rate: 8.12% (baseline: 8.12%)
- Request count (5min): 197
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.12% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26072ms (baseline: 26072ms)
- Current error rate: 12.43% (baseline: 12.43%)
- Request count (5min): 185
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.43% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 64880ms (baseline: 64880ms)
- Current error rate: 3.12% (baseline: 3.12%)
- Request count (5min): 224
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=64880ms (SLO: 30000ms)

Posted Apr 09, 2026 - 15:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29554ms (baseline: 29554ms)
- Current error rate: 10.10% (baseline: 10.10%)
- Request count (5min): 287
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.10% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 31941ms (baseline: 31941ms)
- Current error rate: 13.79% (baseline: 13.79%)
- Request count (5min): 232
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.79% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 19545ms (baseline: 19545ms)
- Current error rate: 13.26% (baseline: 13.26%)
- Request count (5min): 264
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.26% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:20 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22617ms (baseline: 22617ms)
- Current error rate: 13.15% (baseline: 13.15%)
- Request count (5min): 289
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.15% (SLO: 10.00%)

Posted Apr 09, 2026 - 15:15 UTC

This incident affected: Reader (s.jina.ai).