Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 07, 2026 - 21:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27066ms (baseline: 27066ms)
- Current error rate: 8.77% (baseline: 8.77%)
- Request count (5min): 47711
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.77% (SLO: 10.00%)

Posted Apr 07, 2026 - 21:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26044ms (baseline: 26044ms)
- Current error rate: 12.09% (baseline: 12.09%)
- Request count (5min): 43659
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.09% (SLO: 10.00%)

Posted Apr 07, 2026 - 21:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23446ms (baseline: 23446ms)
- Current error rate: 10.60% (baseline: 10.60%)
- Request count (5min): 56230
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.60% (SLO: 10.00%)

Posted Apr 07, 2026 - 21:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26242ms (baseline: 26242ms)
- Current error rate: 10.16% (baseline: 10.16%)
- Request count (5min): 59708
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.16% (SLO: 10.00%)

Posted Apr 07, 2026 - 21:35 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25612ms (baseline: 25612ms)
- Current error rate: 8.45% (baseline: 8.45%)
- Request count (5min): 50780
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.45% (SLO: 10.00%)

Posted Apr 07, 2026 - 21:30 UTC

This incident affected: Reader (r.jina.ai).