Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Mar 20, 2026 - 14:30 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 73931ms (baseline: 73931ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=73931ms (threshold: 30000ms)

Posted Mar 20, 2026 - 14:25 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 59498ms (baseline: 59498ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=59498ms (threshold: 30000ms)

Posted Mar 20, 2026 - 14:20 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 63131ms (baseline: 63131ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=63131ms (threshold: 30000ms)

Posted Mar 20, 2026 - 14:15 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 33304ms (baseline: 33304ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 105
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=33304ms (threshold: 30000ms)

Posted Mar 20, 2026 - 14:10 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).