Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 19, 2026 - 11:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 170748ms (baseline: 170748ms)
- Current error rate: 5.36% (baseline: 5.36%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=170748ms (threshold: 90000ms)

Posted Aug 19, 2026 - 11:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 169989ms (baseline: 169989ms)
- Current error rate: 5.50% (baseline: 5.50%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=169989ms (threshold: 90000ms)

Posted Aug 19, 2026 - 10:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).