Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 20:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 82943ms (baseline: 82943ms)
- Current error rate: 0.43% (baseline: 0.43%)
- Request count (5min): 463
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=82943ms (SLO: 40000ms)

Posted Jan 30, 2026 - 20:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 152144ms (baseline: 152144ms)
- Current error rate: 0.17% (baseline: 0.17%)
- Request count (5min): 580
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=152144ms (SLO: 40000ms)

Posted Jan 30, 2026 - 20:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 142983ms (baseline: 142983ms)
- Current error rate: 5.21% (baseline: 5.21%)
- Request count (5min): 307
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 5.21% (SLO: 2.00%)

Posted Jan 30, 2026 - 20:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 111632ms (baseline: 111632ms)
- Current error rate: 1.14% (baseline: 1.14%)
- Request count (5min): 351
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=111632ms (SLO: 40000ms)

Posted Jan 30, 2026 - 20:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 112958ms (baseline: 112958ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 209
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=112958ms (SLO: 40000ms)

Posted Jan 30, 2026 - 20:20 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 158014ms (baseline: 158014ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 288
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=158014ms (SLO: 40000ms)

Posted Jan 30, 2026 - 20:15 UTC

This incident affected: Embedding Models (jina-embeddings-v4).