Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 09, 2026 - 17:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 38964ms (baseline: 38964ms)
- Current error rate: 8.40% (baseline: 8.40%)
- Request count (5min): 262
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.40% (SLO: 10.00%)

Posted Apr 09, 2026 - 17:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 28810ms (baseline: 28810ms)
- Current error rate: 11.93% (baseline: 11.93%)
- Request count (5min): 352
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.93% (SLO: 10.00%)

Posted Apr 09, 2026 - 17:40 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22975ms (baseline: 22975ms)
- Current error rate: 14.75% (baseline: 14.75%)
- Request count (5min): 305
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.75% (SLO: 10.00%)

Posted Apr 09, 2026 - 17:35 UTC

This incident affected: Reader (s.jina.ai).