Service outage: jina-embeddings-v3

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 23, 2026 - 22:10 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 108891ms (baseline: 108891ms)
- Current error rate: 0.53% (baseline: 0.53%)
- Request count (5min): 8373
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=108891ms (threshold: 30000ms)

Posted Apr 23, 2026 - 22:05 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 99905ms (baseline: 99905ms)
- Current error rate: 0.36% (baseline: 0.36%)
- Request count (5min): 11546
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=99905ms (threshold: 30000ms)

Posted Apr 23, 2026 - 22:00 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 192558ms (baseline: 192558ms)
- Current error rate: 0.14% (baseline: 0.14%)
- Request count (5min): 23560
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=192558ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:55 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 140391ms (baseline: 140391ms)
- Current error rate: 0.17% (baseline: 0.17%)
- Request count (5min): 20971
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=140391ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:50 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 172064ms (baseline: 172064ms)
- Current error rate: 0.83% (baseline: 0.83%)
- Request count (5min): 25915
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=172064ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:45 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 128753ms (baseline: 128753ms)
- Current error rate: 2.44% (baseline: 2.44%)
- Request count (5min): 3241
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=128753ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:40 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 200598ms (baseline: 200598ms)
- Current error rate: 0.15% (baseline: 0.15%)
- Request count (5min): 22685
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=200598ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:35 UTC

Update

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 192962ms (baseline: 192962ms)
- Current error rate: 0.18% (baseline: 0.18%)
- Request count (5min): 23261
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=192962ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:30 UTC

Investigating

Service jina-embeddings-v3 is experiencing issues.

- Current P99 latency: 175363ms (baseline: 175363ms)
- Current error rate: 0.55% (baseline: 0.55%)
- Request count (5min): 8756
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=175363ms (threshold: 30000ms)

Posted Apr 23, 2026 - 21:25 UTC

This incident affected: Embedding Models (jina-embeddings-v3).