Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 13, 2026 - 00:10 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 38975ms (baseline: 38975ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 497
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=38975ms (threshold: 30000ms)

Posted Apr 13, 2026 - 00:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 76343ms (baseline: 76343ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 236
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=76343ms (threshold: 30000ms)

Posted Apr 13, 2026 - 00:00 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 30477ms (baseline: 30477ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 435
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=30477ms (threshold: 30000ms)

Posted Apr 12, 2026 - 23:55 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).