Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 16:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 235113ms (baseline: 235113ms)
- Current error rate: 82.16% (baseline: 82.16%)
- Request count (5min): 241
- Region: us-central1

Status: Major Outage
Reason: High error rate: 82.2% (threshold: 40%)

Posted Feb 23, 2026 - 16:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 228667ms (baseline: 228667ms)
- Current error rate: 72.48% (baseline: 72.48%)
- Request count (5min): 149
- Region: us-central1

Status: Major Outage
Reason: High error rate: 72.5% (threshold: 40%)

Posted Feb 23, 2026 - 16:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).