Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 12, 2026 - 04:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21130ms (baseline: 21130ms)
- Current error rate: 9.85% (baseline: 9.85%)
- Request count (5min): 47793
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.85% (SLO: 10.00%)

Posted Apr 12, 2026 - 04:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20666ms (baseline: 20666ms)
- Current error rate: 8.01% (baseline: 8.01%)
- Request count (5min): 54395
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.01% (SLO: 10.00%)

Posted Apr 12, 2026 - 04:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23814ms (baseline: 23814ms)
- Current error rate: 8.20% (baseline: 8.20%)
- Request count (5min): 54423
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.20% (SLO: 10.00%)

Posted Apr 12, 2026 - 04:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21660ms (baseline: 21660ms)
- Current error rate: 9.84% (baseline: 9.84%)
- Request count (5min): 46386
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.84% (SLO: 10.00%)

Posted Apr 12, 2026 - 03:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22800ms (baseline: 22800ms)
- Current error rate: 8.83% (baseline: 8.83%)
- Request count (5min): 59455
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.83% (SLO: 10.00%)

Posted Apr 12, 2026 - 03:50 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19246ms (baseline: 19246ms)
- Current error rate: 8.81% (baseline: 8.81%)
- Request count (5min): 56998
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.81% (SLO: 10.00%)

Posted Apr 12, 2026 - 03:45 UTC

This incident affected: Reader (r.jina.ai).