Service outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 06, 2026 - 15:20 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 34083ms (baseline: 34083ms)
- Current error rate: 0.30% (baseline: 0.30%)
- Request count (5min): 330
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=34083ms (threshold: 30000ms)

Posted Apr 06, 2026 - 15:15 UTC

This incident affected: Embedding Models (jina-clip-v2).