Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 15:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 207253ms (baseline: 207253ms)
- Current error rate: 57.55% (baseline: 57.55%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.5% (threshold: 40%)

Posted Feb 23, 2026 - 15:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 300165ms (baseline: 300165ms)
- Current error rate: 81.96% (baseline: 81.96%)
- Request count (5min): 194
- Region: us-central1

Status: Major Outage
Reason: High error rate: 82.0% (threshold: 40%)

Posted Feb 23, 2026 - 15:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).