Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Jul 22, 2026 - 03:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 60245ms (baseline: 60245ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2557
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=60245ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:00 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 35490ms (baseline: 35490ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2317
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=35490ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:55 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 114264ms (baseline: 114264ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1191
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=114264ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:50 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 141477ms (baseline: 141477ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 867
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=141477ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:45 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 104690ms (baseline: 104690ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 934
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=104690ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:40 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 87693ms (baseline: 87693ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1234
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=87693ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:35 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 79809ms (baseline: 79809ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1634
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=79809ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:30 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 72661ms (baseline: 72661ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1454
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=72661ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:25 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 41674ms (baseline: 41674ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1989
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=41674ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:20 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 35171ms (baseline: 35171ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2356
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=35171ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:15 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 37137ms (baseline: 37137ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2006
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=37137ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:10 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).