Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 09, 2026 - 06:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2362ms (baseline: 2362ms)
- Current error rate: 57.50% (baseline: 57.50%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.5% (threshold: 40%)

Posted Jul 09, 2026 - 06:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 464ms (baseline: 464ms)
- Current error rate: 59.12% (baseline: 59.12%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 59.1% (threshold: 40%)

Posted Jul 09, 2026 - 06:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2991ms (baseline: 2991ms)
- Current error rate: 47.41% (baseline: 47.41%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.4% (threshold: 40%)

Posted Jul 09, 2026 - 06:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).