Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 01, 2026 - 13:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6763ms (baseline: 6763ms)
- Current error rate: 51.09% (baseline: 51.09%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.1% (threshold: 40%)

Posted Jul 01, 2026 - 13:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8004ms (baseline: 8004ms)
- Current error rate: 48.54% (baseline: 48.54%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.5% (threshold: 40%)

Posted Jul 01, 2026 - 13:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 14440ms (baseline: 14761ms)
- Current error rate: 48.76% (baseline: 48.76%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.8% (threshold: 40%)

Posted Jul 01, 2026 - 13:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).