Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jun 21, 2026 - 15:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 9283ms (baseline: 9283ms)
- Current error rate: 14.04% (baseline: 14.04%)
- Request count (5min): 890
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.04% (SLO: 2.00%)

Posted Jun 21, 2026 - 15:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 297ms (baseline: 297ms)
- Current error rate: 10.69% (baseline: 10.69%)
- Request count (5min): 262
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.69% (SLO: 2.00%)

Posted Jun 21, 2026 - 15:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 273ms (baseline: 273ms)
- Current error rate: 10.96% (baseline: 10.96%)
- Request count (5min): 228
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.96% (SLO: 2.00%)

Posted Jun 21, 2026 - 15:25 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 244ms (baseline: 244ms)
- Current error rate: 12.11% (baseline: 12.11%)
- Request count (5min): 223
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.11% (SLO: 2.00%)

Posted Jun 21, 2026 - 15:20 UTC

This incident affected: Embedding Models (jina-clip-v2).