Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 01, 2026 - 12:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3151ms (baseline: 3151ms)
- Current error rate: 52.34% (baseline: 52.34%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 01, 2026 - 12:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 185ms (baseline: 185ms)
- Current error rate: 53.07% (baseline: 53.07%)
- Request count (5min): 179
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.1% (threshold: 40%)

Posted Jul 01, 2026 - 12:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).