Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 09, 2026 - 06:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13146ms (baseline: 13146ms)
- Current error rate: 8.70% (baseline: 8.70%)
- Request count (5min): 207
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.70% (SLO: 10.00%)

Posted Apr 09, 2026 - 06:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 41549ms (baseline: 41549ms)
- Current error rate: 12.55% (baseline: 12.55%)
- Request count (5min): 271
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.55% (SLO: 10.00%)

Posted Apr 09, 2026 - 06:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34096ms (baseline: 34096ms)
- Current error rate: 8.39% (baseline: 8.39%)
- Request count (5min): 274
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.39% (SLO: 10.00%)

Posted Apr 09, 2026 - 06:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26226ms (baseline: 26226ms)
- Current error rate: 9.63% (baseline: 9.63%)
- Request count (5min): 270
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.63% (SLO: 10.00%)

Posted Apr 09, 2026 - 06:10 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13665ms (baseline: 13665ms)
- Current error rate: 13.21% (baseline: 13.21%)
- Request count (5min): 318
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.21% (SLO: 10.00%)

Posted Apr 09, 2026 - 06:05 UTC

This incident affected: Reader (s.jina.ai).