Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jun 21, 2026 - 18:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 318ms (baseline: 318ms)
- Current error rate: 10.18% (baseline: 10.18%)
- Request count (5min): 334
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.18% (SLO: 2.00%)

Posted Jun 21, 2026 - 18:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 299ms (baseline: 299ms)
- Current error rate: 10.04% (baseline: 10.04%)
- Request count (5min): 269
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.04% (SLO: 2.00%)

Posted Jun 21, 2026 - 18:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 446ms (baseline: 446ms)
- Current error rate: 10.15% (baseline: 10.15%)
- Request count (5min): 266
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.15% (SLO: 2.00%)

Posted Jun 21, 2026 - 18:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 183ms (baseline: 183ms)
- Current error rate: 8.01% (baseline: 8.01%)
- Request count (5min): 337
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.01% (SLO: 2.00%)

Posted Jun 21, 2026 - 18:15 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 218ms (baseline: 218ms)
- Current error rate: 14.92% (baseline: 14.92%)
- Request count (5min): 181
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.92% (SLO: 2.00%)

Posted Jun 21, 2026 - 18:10 UTC

This incident affected: Embedding Models (jina-clip-v2).