Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 27, 2026 - 01:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4175ms (baseline: 4175ms)
- Current error rate: 42.61% (baseline: 42.61%)
- Request count (5min): 115
- Region: us-central1

Status: Major Outage
Reason: High error rate: 42.6% (threshold: 40%)

Posted Jul 27, 2026 - 00:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).