Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 09, 2026 - 15:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 32922ms (baseline: 32922ms)
- Current error rate: 9.23% (baseline: 9.23%)
- Request count (5min): 195
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.23% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29367ms (baseline: 29367ms)
- Current error rate: 13.47% (baseline: 13.47%)
- Request count (5min): 245
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.47% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29000ms (baseline: 29000ms)
- Current error rate: 12.41% (baseline: 12.41%)
- Request count (5min): 282
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.41% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 53603ms (baseline: 53603ms)
- Current error rate: 10.88% (baseline: 10.88%)
- Request count (5min): 239
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.88% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current error rate: 13.98% (baseline: 13.98%)
- Request count (5min): 329
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.98% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21069ms (baseline: 21069ms)
- Current error rate: 12.50% (baseline: 12.50%)
- Request count (5min): 168
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.50% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 45146ms (baseline: 45146ms)
- Current error rate: 14.13% (baseline: 14.13%)
- Request count (5min): 184
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.13% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 38784ms (baseline: 38784ms)
- Current error rate: 10.20% (baseline: 10.20%)
- Request count (5min): 147
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.20% (SLO: 10.00%)

Posted Apr 09, 2026 - 14:20 UTC

This incident affected: Reader (s.jina.ai).