Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 25, 2026 - 23:25 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 225643ms (baseline: 225643ms)
- Current error rate: 0.25% (baseline: 0.25%)
- Request count (5min): 800
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=225643ms (threshold: 30000ms)

Posted Jul 25, 2026 - 23:20 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 257784ms (baseline: 257784ms)
- Current error rate: 4.67% (baseline: 4.67%)
- Request count (5min): 150
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=257784ms (threshold: 30000ms)

Posted Jul 25, 2026 - 23:15 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 263052ms (baseline: 263052ms)
- Current error rate: 0.39% (baseline: 0.39%)
- Request count (5min): 259
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=263052ms (threshold: 30000ms)

Posted Jul 25, 2026 - 23:10 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 210894ms (baseline: 210894ms)
- Current error rate: 1.60% (baseline: 1.60%)
- Request count (5min): 312
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=210894ms (threshold: 30000ms)

Posted Jul 25, 2026 - 23:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 296534ms (baseline: 296534ms)
- Current error rate: 1.47% (baseline: 1.47%)
- Request count (5min): 204
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=296534ms (threshold: 30000ms)

Posted Jul 25, 2026 - 23:00 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 232445ms (baseline: 232445ms)
- Current error rate: 0.69% (baseline: 0.69%)
- Request count (5min): 432
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=232445ms (threshold: 30000ms)

Posted Jul 25, 2026 - 22:55 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 294178ms (baseline: 294178ms)
- Current error rate: 3.08% (baseline: 3.08%)
- Request count (5min): 227
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=294178ms (threshold: 30000ms)

Posted Jul 25, 2026 - 22:50 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 183074ms (baseline: 183074ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 350
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=183074ms (threshold: 30000ms)

Posted Jul 25, 2026 - 22:45 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 192052ms (baseline: 192052ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 655
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=192052ms (threshold: 30000ms)

Posted Jul 25, 2026 - 22:40 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).