Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 23:10 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 92027ms (baseline: 92027ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 373
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=92027ms (SLO: 40000ms)

Posted Jan 30, 2026 - 23:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 119027ms (baseline: 119027ms)
- Current error rate: 0.23% (baseline: 0.23%)
- Request count (5min): 431
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=119027ms (SLO: 40000ms)

Posted Jan 30, 2026 - 23:00 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 117495ms (baseline: 117495ms)
- Current error rate: 0.20% (baseline: 0.20%)
- Request count (5min): 502
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=117495ms (SLO: 40000ms)

Posted Jan 30, 2026 - 22:55 UTC

This incident affected: Embedding Models (jina-embeddings-v4).