Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 14, 2026 - 02:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 108327ms (baseline: 108327ms)
- Current error rate: 0.69% (baseline: 0.69%)
- Request count (5min): 1160
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=108327ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 121941ms (baseline: 121941ms)
- Current error rate: 0.37% (baseline: 0.37%)
- Request count (5min): 2403
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=121941ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118362ms (baseline: 118362ms)
- Current error rate: 0.23% (baseline: 0.23%)
- Request count (5min): 2555
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118362ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 116276ms (baseline: 116276ms)
- Current error rate: 0.54% (baseline: 0.54%)
- Request count (5min): 2050
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=116276ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 140982ms (baseline: 140982ms)
- Current error rate: 0.21% (baseline: 0.21%)
- Request count (5min): 2400
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=140982ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 120509ms (baseline: 120509ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2563
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=120509ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 125594ms (baseline: 125594ms)
- Current error rate: 0.24% (baseline: 0.24%)
- Request count (5min): 2525
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=125594ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 109398ms (baseline: 109398ms)
- Current error rate: 0.08% (baseline: 0.08%)
- Request count (5min): 2406
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=109398ms (SLO: 40000ms)

Posted Apr 14, 2026 - 02:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).