Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 26, 2026 - 15:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5084ms (baseline: 5084ms)
- Current error rate: 48.67% (baseline: 48.67%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.7% (threshold: 40%)

Posted Jul 26, 2026 - 15:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4839ms (baseline: 4839ms)
- Current error rate: 51.02% (baseline: 51.02%)
- Request count (5min): 147
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)

Posted Jul 26, 2026 - 14:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3649ms (baseline: 3649ms)
- Current error rate: 50.35% (baseline: 50.35%)
- Request count (5min): 143
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.3% (threshold: 40%)

Posted Jul 26, 2026 - 14:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8561ms (baseline: 8561ms)
- Current error rate: 51.61% (baseline: 51.61%)
- Request count (5min): 186
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.6% (threshold: 40%)

Posted Jul 26, 2026 - 14:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5492ms (baseline: 5492ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 26, 2026 - 14:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5891ms (baseline: 5891ms)
- Current error rate: 60.43% (baseline: 60.43%)
- Request count (5min): 187
- Region: us-central1

Status: Major Outage
Reason: High error rate: 60.4% (threshold: 40%)

Posted Jul 26, 2026 - 14:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 429ms (baseline: 429ms)
- Current error rate: 42.16% (baseline: 42.16%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 42.2% (threshold: 40%)

Posted Jul 26, 2026 - 14:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 485ms (baseline: 485ms)
- Current error rate: 45.38% (baseline: 45.38%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.4% (threshold: 40%)

Posted Jul 26, 2026 - 14:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4908ms (baseline: 4908ms)
- Current error rate: 46.85% (baseline: 46.85%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.8% (threshold: 40%)

Posted Jul 26, 2026 - 14:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).