Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 09, 2026 - 00:10 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 81360ms (baseline: 81360ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 129
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=81360ms (threshold: 80000ms)

Posted May 09, 2026 - 00:05 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 84970ms (baseline: 84970ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 127
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=84970ms (threshold: 80000ms)

Posted May 09, 2026 - 00:00 UTC

This incident affected: Embedding Models (Rest Embeddings).