Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 23, 2026 - 19:10 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 63216ms (baseline: 63216ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 254
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=63216ms (SLO: 20000ms)

Posted Apr 23, 2026 - 19:05 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 63469ms (baseline: 63469ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 114
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=63469ms (SLO: 20000ms)

Posted Apr 23, 2026 - 19:00 UTC

This incident affected: Embedding Models (Rest Embeddings).