Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 14:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 87012ms (baseline: 87012ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1049
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=87012ms (SLO: 40000ms)

Posted Jan 30, 2026 - 14:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 106487ms (baseline: 106487ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1373
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=106487ms (SLO: 40000ms)

Posted Jan 30, 2026 - 14:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 84055ms (baseline: 84055ms)
- Current error rate: 2.25% (baseline: 2.25%)
- Request count (5min): 889
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=84055ms (SLO: 40000ms)

Posted Jan 30, 2026 - 14:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 108529ms (baseline: 108529ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 774
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=108529ms (SLO: 40000ms)

Posted Jan 30, 2026 - 14:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).