Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 08, 2026 - 21:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 73884ms (baseline: 73884ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 111
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=73884ms (SLO: 20000ms)

Posted May 08, 2026 - 21:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 67868ms (baseline: 67868ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 112
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=67868ms (SLO: 20000ms)

Posted May 08, 2026 - 21:25 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 55037ms (baseline: 55037ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 118
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=55037ms (SLO: 20000ms)

Posted May 08, 2026 - 21:20 UTC

This incident affected: Embedding Models (Rest Embeddings).