Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Aug 18, 2026 - 12:15 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 23861ms (baseline: 23861ms)
- Current error rate: 0.39% (baseline: 0.39%)
- Request count (5min): 5898
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=23861ms (SLO: 6000ms)

Posted Aug 18, 2026 - 12:10 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).