Degraded performance: jina-reranker-v3

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 01:17 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 12961ms (baseline: 12961ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 562
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12961ms (SLO: 6000ms)

Posted Jan 15, 2026 - 05:50 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 14028ms (baseline: 14028ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 291
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=14028ms (SLO: 6000ms)

Posted Jan 15, 2026 - 05:45 UTC

This incident affected: Reranker Models (jina-reranker-v3).