Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 04, 2026 - 21:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 121849ms (baseline: 121849ms)
- Current error rate: 0.53% (baseline: 0.53%)
- Request count (5min): 2642
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=121849ms (SLO: 40000ms)

Posted Jul 04, 2026 - 21:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 84721ms (baseline: 84721ms)
- Current error rate: 4.09% (baseline: 4.09%)
- Request count (5min): 1685
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=84721ms (SLO: 40000ms)

Posted Jul 04, 2026 - 21:45 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 105524ms (baseline: 105524ms)
- Current error rate: 4.12% (baseline: 4.12%)
- Request count (5min): 2357
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=105524ms (SLO: 40000ms)

Posted Jul 04, 2026 - 21:40 UTC

This incident affected: Embedding Models (jina-embeddings-v4).