Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 20:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2362ms (baseline: 2362ms)
- Current error rate: 53.91% (baseline: 53.91%)
- Request count (5min): 115
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.9% (threshold: 40%)

Posted Jul 26, 2026 - 20:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).