Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 08:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19489ms (baseline: 19489ms)
- Current error rate: 5.17% (baseline: 5.17%)
- Request count (5min): 26220
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.17% (SLO: 10.00%)

Posted Feb 20, 2026 - 08:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23515ms (baseline: 23515ms)
- Current error rate: 5.90% (baseline: 5.90%)
- Request count (5min): 26026
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.90% (SLO: 10.00%)

Posted Feb 20, 2026 - 08:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 33373ms (baseline: 33373ms)
- Current error rate: 6.30% (baseline: 6.30%)
- Request count (5min): 23815
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.30% (SLO: 10.00%)

Posted Feb 20, 2026 - 08:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20698ms (baseline: 20698ms)
- Current error rate: 5.28% (baseline: 5.28%)
- Request count (5min): 28956
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.28% (SLO: 10.00%)

Posted Feb 20, 2026 - 08:35 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17835ms (baseline: 17835ms)
- Current error rate: 7.55% (baseline: 7.55%)
- Request count (5min): 27685
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.55% (SLO: 10.00%)

Posted Feb 20, 2026 - 08:30 UTC

This incident affected: Reader (r.jina.ai).