Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 27, 2026 - 11:40 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 22782ms (baseline: 22782ms)
- Current error rate: 0.44% (baseline: 0.44%)
- Request count (5min): 5714
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=22782ms (SLO: 6000ms)

Posted Aug 27, 2026 - 11:35 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).