Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 13:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 259299ms (baseline: 259299ms)
- Current error rate: 87.22% (baseline: 87.22%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 87.2% (threshold: 40%)

Posted Feb 23, 2026 - 13:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).