Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 22, 2026 - 03:35 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 62758ms (baseline: 62758ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1752
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=62758ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:30 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 93033ms (baseline: 93033ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1138
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=93033ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:25 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 77697ms (baseline: 77697ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1193
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=77697ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:20 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 45518ms (baseline: 45518ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1957
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=45518ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:15 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 37845ms (baseline: 37845ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1495
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=37845ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:10 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).