Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 08, 2026 - 20:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 57108ms (baseline: 57108ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 157
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=57108ms (SLO: 20000ms)

Posted May 08, 2026 - 20:20 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 73738ms (baseline: 73738ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 134
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=73738ms (SLO: 20000ms)

Posted May 08, 2026 - 20:15 UTC

This incident affected: Embedding Models (Rest Embeddings).