Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 12:25 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 27741ms (baseline: 27741ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5378
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27741ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:20 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 25567ms (baseline: 25567ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 6084
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=25567ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:15 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).