Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jan 30, 2026 - 21:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 125164ms (baseline: 125164ms)
- Current error rate: 0.31% (baseline: 0.31%)
- Request count (5min): 320
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=125164ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 85290ms (baseline: 85290ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 341
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=85290ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118521ms (baseline: 118521ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 479
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118521ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 117784ms (baseline: 117784ms)
- Current error rate: 1.05% (baseline: 1.05%)
- Request count (5min): 382
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=117784ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 125946ms (baseline: 125946ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 384
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=125946ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 102492ms (baseline: 102492ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 358
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=102492ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 130176ms (baseline: 130176ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 376
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=130176ms (SLO: 40000ms)

Posted Jan 30, 2026 - 21:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).