Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 11:55 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 109452ms (baseline: 109452ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 110
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=109452ms (threshold: 80000ms)

Posted May 09, 2026 - 11:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 108062ms (baseline: 108062ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 145
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=108062ms (threshold: 80000ms)

Posted May 09, 2026 - 11:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 94145ms (baseline: 94145ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 102
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=94145ms (threshold: 80000ms)

Posted May 09, 2026 - 11:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 82032ms (baseline: 82032ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 113
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=82032ms (threshold: 80000ms)

Posted May 09, 2026 - 11:35 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 103122ms (baseline: 103122ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 122
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=103122ms (threshold: 80000ms)

Posted May 09, 2026 - 11:30 UTC

This incident affected: Embedding Models (Rest Embeddings).